A few other ideas after our admin conference call last night.
Admins is misleading...
Perhaps have people register as Residents, service providers, or POD's.
When a resident logs in they would be asked to submit their needs and location.
What a service provider logs in for the first time be asked to provide the services they can provide quantities available of that service at any given time location and duration that the services would be available, and their location.
When the POD logs in for the first time They would be asked via check box to select what they had available and quantities in general. They would also have the opportunity to update these quantities every time they login. There Could also be "other" fields where they could list things that were not in the general checkboxes. They might have the ability to populate these products from a CSV or excel doc, or another SQL db for mass quantities.
When a resident logs in and requests a service or a product, a list of available. These or service providers would be generated based on availability, location, and proximity to the residence.
This would alleviate the issue of searching through long lists of provided information for the service or product that is actually needed by the resident making it more customer focused instead of provider focused.
I would leave the ability to view and search all categories as it exists now, but by putting the customer in the drivers seat, we can spend more time helping and less time administrating.
Would love to talk more sometime. Wayne used to work for me at Apple, and we had some great conversation on what was needed and how we might make it better moving forward. Looking forward to talking with you about that sometime. Thanks!
Ken Kniskern 405-693-6029
Liza Loop commented
I just had a long and fruitful conversation with Ken. We want to start a Recovers users group to harvest and share all the knowledge gained from our experience with the recovers.org platform. Please contact either one of us if you would like to participate. (Posted April, 2018)
Thank you so much for the feedback and ideas! We are working to make small improvements in the software during the recovery effort, but some of the larger changes will take some time. Therefore, I will definitely take you up on your offer to discuss more about the process flow and your suggestions. I will reach out when things start to slow down a bit.
Chris at Recovers